David Hamme



Where to Start with Process Improvement in a New Organization

Most of us have found ourselves in the situation where we are assigned to oversee a function or department new to us. Without knowing what we’ve inherited, the honeymoon period kicks off – those critical ninety or so days where we have to demonstrate that the hiring manager made the right decision...

Are Your Processes Hi-DEF?

Leading an organization requires managers to periodically take a step back and assess the organization’s operations to truly see the cards they have in their hand. An awareness of the current situation gives managers that critical understanding of their strengths and their deficiencies –...

Building an Enterprise Process Map (part 2 of 2)

In the prior article, Enterprise Process Map (Part 1 of 2), I promoted enterprise process maps as a tool to enhance operational clarity and create a shared view of a company’s capabilities. It is this shared perspective that accelerates business planning and improvement activities as the time to...

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