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Business Process Management and Becoming an Adaptive Organization

SOA Management and SOA ROI

Business Performance Management Meets Business Process Management

Best Practices in Business Process Management

The Customers Win through BPM

The Fast Track: From Buried Business Rules to Managed Business Rules (KPI RMM Level 0 to 2 in a year)

Introducing a Cornerstone of the Business Rules Approach: The Rule Maturity Model

BPMS Watch: Without a BPMS, It’s Not Really BPM

Back To The Future - Lessons Learned From Past Futures

The Four Tenets of Service Orientation