Digital Business (DBiz)

Leading vs Lagging Metrics

Digital transformation was always a 5 year plan that could be put off because it was so painful. But COVID has forced organizations to make dramatic, transformational changes in 5 months or 5 weeks. And the pace of change has not let up as organizations are evolving to stay relevant in very uncertain times.

Never has it been more important that the executives and managers have accurate dashboards and reports to be able to drive business decisions. But are they looking out of the windshield of the car or out of the back window?

Put another way, are the Key Performance Indicators (KPIs) that they are using to make their decisions leading indicators or lagging indicators? Lagging indicators vs. leading indicators

Some examples of lagging and leading indicators:

BPM Resurgence

Business process management (BPM) has been quietly undergoing resurgence as organizations gradually recognize the central role of process in digital transformation. Some industry observers have argued that process is sizzling, while others have pointed out that for BPM to achieve a renaissance it will require greater scale, flexibility, and collaboration than what was previously the norm.

Distance Learning for Professional Development

The Distance Learning Leader has been delivering online training for more than 15 years for individuals and groups. We can even provide training to groups across multiple time zones and around the world.

We've put together this short webcast to help you understand all of your options for online training.

View the webcast now >

Download the pdf (but you miss out on the audio)

(Keep an eye out for a special discount on the last slide.)

Webcast Date: 
Tue, 03/24/2020 - 13:00

Taming Entropy: From Waterwheels to Robotic Process Automation (RPA)

In one of my earlier articles on Disruption, Innovation and the Art of Business Architecture, I made the case that the concept of entropy is highly applicable in explaining the evolution of business organizations.

Generally speaking, entropy is the measure of disorder in a closed system, and it is a concept borrowed from thermodynamics - the branch of physics that deals with the relationship between heat, work, temperature, and energy in a system.

Ramping Up Skills for Digital

EDITOR’S NOTE: has released it first research report "Digital Business Adoption: Examining the drivers for digital business success around the world". Access this members-only report by logging in (existing members) or join today.

Digital Business Adoption Research Report

The Digital Business Adoption Report, a members-only research report, represents the first survey by and as such will form the baseline for future research in this area. The objective was to examine who and what is driving Digital Business Adoption as well as the expected benefits, enabling technologies and required skills for practitioners around the world.

Login or join today to get your copy. In the twelve-page report you will learn:

  • Who is Driving Digital
  • What is Driving Digital
  • What are the Prerequisites
  • Fundamentals for Digital
  • Skills for Digital
  • Skills Gap

Respondents from USA, Canada, Europe, Asia and Middle East provide a global flavor to the survey.

Top 5 Digital Trends for 2019

2019 is going to be a very different year than the past few years. 2017 was a "pedal to the metal" year where almost all were making forward momentum with digital. 2018 started strong, but there was a shift to "steady speed" over acceleration. Many economic experts are now predicting a slight dip in growth which means businesses will be hovering their foot above the brake pedal just in case the turmoil in the markets takes a sharp turn.  What does this mean for business investment in Digital? This blog will be my best shot at predicting the likely trends.

IBM Cloud Private: A Private Cloud Story

IBM Cloud Private is a reliable and scalable cloud platform that runs on your infrastructure. It’s built on open-source frameworks, like containers, Kubernetes and Cloud Foundry, with common services for self-service deployment, monitoring, logging and security, as well as a IBM portfolio of middleware, data and analytics. With IBM Cloud Private platform, development and administrative teams share a flexible cloud environment behind their firewalls to create new microservices-based applications, modernize existing apps using cloud-enabled middleware and securely integrate between the two.

Robotic Process Automation within your Organization

Whether you are into BPM on a full-time basis or a general technologist, it is hard to not be seriously considering RPA or RDA (Robotic Desktop Automation) in the mix of any business solution you are working on lately. For Pegasystems specialist, you may have been introduced to RPA by their fairly recent acquisition of OpenSpan (now Pega Robotics). Pegasystems is rapidly assimilating the RPA into their BPM platform (PRPC 7.4).  Although, integration with BPM is a good feature, in the industry RPA is platform agnostic and considered a platform in and of itself. 

I have seen some organizations establish entire reporting units dedicated to RPA, even with a well-established BPM practice already in place. In discussions with technology leads, some seem to have a hard time enunciating how RPA fits into the overall architecture, this will be mitigated once there are enough RPA implementations and associated case studies disseminated.  

Accelerate Digital Transformation with Process Management

EDITORS NOTE: is conducting a Digital Business Adoption survey. Please take a few moments to answer the survey and contribute to this important research.

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