Andrew Spanyi

Profile

Upcoming Training Courses

Organizational Change Management - BrainStorm San Francisco - June 29, 2017 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, June 29, 2017 - 09:00
Registration Closed

Customer Experience Modeling, Analysis and Design - BrainStorm DC - September 27, 2017 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 27, 2017 - 09:00

Organizational Change Management - BrainStorm DC - September 28, 2017 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 28, 2017 - 09:00

>> View all Courses

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 8, 2017 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 8, 2017 - 09:00

Organizational Change Management - BrainStorm New York - November 9, 2017 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 9, 2017 - 09:00

Contributions

4 Critical Factors in Digital Transformation Success

The term ‘Digital Transformation’ has taken its place in today’s business vocabulary. It’s on the lips of virtually every IT vendor, most management consultants and an increasing number of executives. Much of the buzz around digital transformation has substance. Some is just plain hype. It is clear...

Customer Experience is the key to Operational Excellence Success

A September 2015 survey of 150 Operational Excellence (Op Ex) professionals found that 38% of respondents listed Customer Experience (CX) as their number one priority in Op Ex.  That’s both good news and bad news. The good news is that nearly 4 out of 10 Op Ex professionals recognize that CSX...

What to Look for in 2017?

According to a recent article in Forbes, there’s a high level of consistency on macro technology trend predictions for 2017 by organizations such as Gartner, Forrester, Deloitte, Accenture, and McKinsey. That’s not surprising as “digital transformation” is pretty much the leading buzzword in today’...

Shopping cart

View your shopping cart.