Andrew Spanyi

Profile

Upcoming Training Courses

Digital Business 101 - Live Online - begins October 24, 2018

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Wednesday, October 24, 2018 - 13:00
Thursday, October 25, 2018 - 13:00

Digital Business 101 - BrainStorm New York - November 26, 2018 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 26, 2018 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 28, 2018 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 28, 2018 - 09:00

>> View all Courses

Robotic Process Automation (RPA) - BrainStorm New York - November 28, 2018 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 28, 2018 - 09:00

Robotic Process Automation (RPA) - Live Online - begins November 28, 2018

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 28, 2018 - 13:00
Thursday, November 29, 2018 - 13:00

Organizational Change Management - BrainStorm New York - November 29, 2018 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 29, 2018 - 09:00

Digital Customer Experience - BrainStorm New York - November 29, 2018 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 29, 2018 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins December 3, 2018

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, December 3, 2018 - 13:00
Tuesday, December 4, 2018 - 13:00

Digital Customer Experience - Live Online - begins December 5, 2018

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, December 5, 2018 - 13:00
Thursday, December 6, 2018 - 13:00

Contributions

BPM Maturity is Needed for Digital Business Success

BPM Maturity is Needed for Digital Business Success The importance of a process orientation in driving digital business success has been recognized for some time. In the early days of digital – it was already recognized that leading companies succeed with digital by re-envisioning customer...

Essential Skills for Digital Business Leaders

A successful digital business initiative relies upon adopting agile principles, an enduring focus on improving customer experience and executing programs with a business process based view with enabling digital information technology. Measuring what matters to customers and challenging the...

5 Questions to Assess Digital Transformation at the Enterprise Level

Digital transformation is still one of the business buzzwords of the year. It is estimated that 89% of organizations have digital transformation as a business priority. But if you feel like you’ve come to a standstill in your digital transformation efforts, you are not alone. As many as 84% of...

Shopping cart

View your shopping cart.