On-Demand Module 1

Our On-Demand courses contain all of the same content you would receive in our Face-to-Face training. Each course has been pre-recorded and divided into one-hour modules. You'll find a "Test Your Understanding" quiz at the end of each module. The first module of each On-Demand course has been made available in order for you to sample the content and coverage contained in a complete course.


If you wish to "try before you buy", you can purchase Module One of any course for just $95. If you like what you see - use discount code FIRSTCOURSE to receive $195 off your first eLearning course.  

If you plan on taking more training, upgrade to Professional Membership to save 15% per course. If you plan on taking multiple courses, consider these ways to save on training.

Member Offer: Premium, Professional and Corporate Members are eligible for discounted and/or complimentary access to Module 1's. Sign in before selecting in order to receive the proper pricing.

On-Demand Module 1's

Agile Business Analysis 101 - On Demand Module 1

Not your typical intro to agile class! This course focuses on teaching the basics of agile while explaining the limitations and provides recommendations for avoiding typical agile implementation pitfalls.

The Agile Manifesto was created by and for software developers and doesn't account for many issues that an enterprise level transformation will encounter like analysis, reporting, governance, project management, or regulatory considerations. It is a methodology on how to deliver software. Enterprise level transformations are failing (or not performing as well as anticipated) because these complexities are not addressed. In this course, we will provide insights to allow your organization to have a smoother agile transformation.

Lean Tools in Action - On Demand Module 1

Lean Tools in Action will provide participants with an introductory understanding of Lean strategies and basic improvement methodologies within the context of a project or an organizational unit.

No matter how well designed, well-planned or well-managed, all organizational units and/or projects can be improved in one way or another. It can involve working conditions, poor resource utilization, getting ahead of competition or to better keep within the budget restraints. In organizations that already are ahead of competition, improvements can involve: increasing competitive advantages, increasing employee/team member buy-in and/or satisfaction and increasing productivity.

This course is primarily aimed at providing an understanding of:

Methodologies and Approaches for BPM - On Demand Module 1

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This course provides an overview of various methodologies and approaches commonly used in process improvement and management. Participants will understand the similarities and differences between Six Sigma, Lean, Reengineering and BPM. Exercises and case studies are used to reinforce the guiding principles and frameworks for each of the four methodologies.

OpEx 101 - On Demand Module 1

Operational Excellence (OpEx) stresses the application of key principles, the alignment of management systems, and the application of process improvement tools. Operational Excellence has a focus on a long-term change in organizational culture.

The focus of Operational Excellence (OpEx) goes beyond the traditional event-based model of improvement toward a long-term change in organizational culture. OpEx stresses the application of key principles, the alignment of management systems, and the application of process improvement tools towards the long term improvement of organizational performance.

BPM 101 - On Demand Module 1

BPM 101 is the foundational course for those starting their BPM journey. It presents an overview of process modeling, analysis, design and the technologies in BPM.

BPM 101 is especially useful for people new to BPM. It provides an overview of BPM as both a management discipline and as a set of enabling technologies and it establishes the foundation for the BPM courses that follow.

Process Modeling, Analysis and Design: As Is, To Be - On Demand Module 1

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects.

Modeling, analysis and design skills are indispensable to BPM success. In this course you will acquire a solid understanding and develop skill in practical techniques for process modeling, analysis and design. Beginning with a section on modeling, you will gain insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance.

Process Measurement and Metrics - On Demand Module 1

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level.

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques and how to apply these to the analysis and design of business processes.

Establishing Business Process Governance & Centers of Excellence - On Demand Module 1

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As organizations evolve their BPM practices from simple process improvement towards process management, a more transparent and effective governance process is necessary. This course builds a comprehensive understanding of how to establish BPM governance with a focus on the emerging roles of process owner, process council, and the process office.

Process Modeling With BPMN - On Demand Module 1

Attendees will learn a structured approach to using BPMN. Their knowledge is enhanced by using a software tool to provide hands-on practice

The Business Process Modeling Notation (BPMN) is a standard for business process modeling, and provides a graphical notation for specifying business processes in a Business Process Diagram (BPD). It is based on flowcharting techniques similar to activity diagrams from the Unified Modeling Language (UML). The objective of BPMN is to support business process management for both technical users and business users by providing a notation that is intuitive to business users yet able to represent complex process semantics. The BPMN specification also provides a mapping between the graphics of the notation to the underlying constructs of execution languages, such as Business Process Execution Language (BPEL).

Advanced Facilitation Skills - On Demand Module 1

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice in all these areas.

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal. Not an easy task.

Organizational Change Management - On Demand Module 1

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization, technological change and process based change initiatives. 

This course on Organizational Change Management (OCM) is designed for participants who wish to understand the fundamental concepts of organizational change and want to sharpen their skills in developing and guiding a change management program. Reorganization, technological change and process based change all require OCM techniques for successful implementation.

Lean Six Sigma and BPM - On Demand Module 1

This course outlines the relationship of Lean Six Sigma (LSS) and Business Process Management (BPM) to Operational Excellence (OpEx) and provides insight into the needed skills and tools.

We will explore and discuss the skills, training, and infrastructure required to launch a successful projects. There will be an overview of the process improvement methodology and tools used to make significant improvement to business processes.

We will discuss how to create greater customer focus by taking a business process based view. This involves understanding how to build a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes.

Decision Management and Business Rules 101 - On Demand Module 1

A standards-based overview of decision management and business rules outlining a proven approach to increased business agility and more effective, more targeted processes.

Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight through processing and more effectively leverages scarce resources.

BA 101 - On Demand Module 1

Business Architecture provides context and understanding for organizational environments. This course provides an overview of key concepts of the profession and practical application of business architecture.

This course provides an overview of key Business Architecture definitions, concepts and practices with a focus on value delivery.  It explores the role and responsibilities of the business architect relative to other roles in the organization, like business analyst and enterprise architect, and provides an overview of terminology, techniques, and concepts.

Business Architecture / IT Architecture Alignment - On Demand Module 1

This training course provides attendees with the ability to establish and map formal blueprints of business and IT architectures and use these blueprints to drive solution oriented roadmaps, IT transformation funding and project definition, prioritization and deployment.

Building a Business Architecture - On Demand Module 1

Business Architecture provides context and understanding for defining and delivering organizational strategy. This course builds both conceptual and practical knowledge of the tools and techniques used in business architecture.

This course provides an overview of key Business Architecture definitions, concepts and practices with a focus on value delivery using key business architecture techniques. To achieve business alignment, we must first:

Practice-Based Business Architecture - On Demand Module 1

It takes one set of skills to establish your business architecture but it takes another set of skills to leverage that business architecture for strategic planning, business design efforts, project deployment and governance.

This course provides attendees with practice-based business architecture concepts and skills. This includes extending the basic business architecture through strategy, product, initiative and stakeholder mapping. The course also discusses how to leverage business architecture to benefit related disciplines including business modeling, Lean Six Sigma, business process management and case management. The scenarios and case studies in this course offer practical guidelines on how to leverage business architecture when you return to work. Finally, the course offers advanced guidelines for governing your business architecture.

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This training course is part of an eight-course Learning Path.

Learning Paths

Use the Learning Paths guide for easy course selection. When you complete eight courses, you will earn your BAIPSM.