In this presentation, DeShoran Smith, 1199/SEIU National Benefit Fund, will share a case study presentation on how a self-administered, self-insured non-profit was able tosolve an out-of-control paperwork problem by placing the Fund's workflow under the control of Business Process Management (BPM) software, and replacing paper folders with electronic folders and digital images of member correspondence and other documents. Smith will discuss why the Fund turned to a BPM solution and how an Imaging/Retrieval system was also integrated into its processes.
By: Jon Huntress, Special Events Correspondent, BPM Institute
This presentation is a case study on how a self- administered, self-insured non-profit was able to solve an archaic paperwork document problem by placing the Fund’s workflow under the control of BPM software and replacing paper folders with electronic folders and digital images of member correspondence and other documents. Smith discusses why the Fund turned to a BPM solution and how an imaging and retrieval system was integrated into its processes. Smith offered insights into the benefits the Fund experienced since implementation.
By: Jon Huntress, Special Events Correspondent, BPM Institute
An interview with Bruce Silver- Principal, Bruce Silver Associates
Dr. Bruce Silver is an independent consultant and industry analyst specializing in enterprise content management and business process management technology. He writes the monthly "Business Rules" column for Transform magazine, as well as numerous white papers and reports available at www.brsilver.com. His new report, "The Manager’s Guide to BPM Software," provides an in-depth review of BPM technology and vendor offerings.
Also Featuring: Rajiv Bawa, Business Area Executive, Software as a Service IBM Global Small and Medium Business
Those four little words, "Quick Return on Investment", can now be music to your ears. Hear from the experts at IBM and Nsite about how the Software as a Service model is taking off and providing companies with a much faster, more cost-effective and more flexible solution with less risk.
What have we learned from early efforts to implement business process management solutions? What types of problems have implementation teams run into and how did they overcome them? How can organizations best prepare for the introduction of this new technology? This session will look at case studies from organizations in multiple sectors and provide insight to emerging best practices.
By: William Ulrich, President, Tactical Strategy Group, Inc.
I often find organizations trying to modernize application systems while concurrently retooling business processes. On the surface it would seem logical that business process redesign would precede major IT retooling initiatives, yet my experience suggests that organizations often begin modernization projects in the absence of a well articulated business process model.
By: Jon Huntress, Special Events Correspondent, BPM Institute
Remember all the hype given the things that were going to revolutionize IT and integrate everything? They never fulfilled their promise. There is good reason to think that BPM is not in the same category. The new integrated BPM suites really do work across the organization and the results companies are seeing are substantial.
Vollmer is a principal analyst in Forrester's Enterprise Applications research group.
By: William Ulrich, President, Tactical Strategy Group, Inc.
Business analysts continue to streamline and consolidate business processes to stay competitive and lower costs. As this occurs, entrenched application systems can impede these efforts. To fully realize the goal of business process retooling efforts, organizations may need to retool the legacy applications and data structures supporting those processes.
This session will examine Coors Brewing Company’s path towards successful process management, specific areas to be covered include:
How the Coors BPM approach supports its strategic goals. How Coors institutionalizes process excellence. Where Coors is going next with BPM.
By: Jon Huntress, Special Events Correspondent, BPM Institute
Coors Brewing Company started their BPM initiative with a top-down approach that supported the company's strategic goals and vision. The goal is to institutionalize process excellence using a common BPM language and process models for the entire organization.
Debra Boykin is a Sr. Business Architect at Coors Brewing Company. She has over 25 years of experience specializing in the area of business architecture development.