What's your favorite tool or technique to elicit busines requirements that creates deliverables that are valuable yet reusable? I have to admit, I fell in love (again) with Business Use Case (BUC) models when I transitioned from Business Analyst to Business Architect. Some of you may remember Frank Sinatra swooning in "Second Time Around": Love is lovelier / The second time around / Just as wonderful / With both feet on the ground. With both of my feet firmly grounded now on helping decision-makers make insightful judgment calls & manage risks on how to better serve customers/clients/citizens, a BUC model is my best friend again.
Read more about my current love affair with BUCs at http://www.bpminstitute.org/resources/articles/business-use-case-model-highlights-business-architecture-value